Skills Programme Delivery Manager

Job Title: Skills Programme Delivery Manager

Department: Sunderland Software City

Responsible to: Head of Skills

Salary Range: 35K - 40K

Term: Permanent  

Organisation Overview

Sunderland Software City (SSC) is a publicly funded, privately led initiative which has the remit of encouraging economic development through the provision of support to North East based software companies.

By supporting software companies to start and grow the North East can build on its reputation as a home to innovation and provide career opportunities for today’s and tomorrow’s generations.

The aim of the Digital Skills programme is to challenge pre-conceived ideas, raise aspirations and encourage people to think beyond their current experience and develop work ready skills. The programme brings the world of work to life by providing opportunities for candidates to understand technology career pathways and the skills and competencies to help to build successful working lives. 

This role is crucial to the successful delivery of SSC’s skills programme we are looking for someone who is passionate about supporting into meaningful work with strong communication & interpersonal skills who is able to engage with a range of stakeholders including, industry representative.

Role Overview

• To lead the planning &  delivery Digital Skills Bootcamps, ensuring they meet OFSTED standards, achieve agreed KPIs, and successfully connect learners with employment opportunities in the technology sector.

• Key to this role is the ability to build and maintain strong working relationships with existing team members to be able to co-ordinate and manage the day to day delivery of the skills bootcamps to ensure success.

• The role involves significant amount of hands on delivery therefore the role will involve building relationships with referral partners, key stakeholders including careers teams as well with technology employers including local SMEs and corporates.

• This role is crucial to the successful delivery of the skills  programme and will require working closely with the Head of Skills to develop and deploy a robust plan to ensure the project is delivered on time and within budget.

Duties and Responsibilities:

• Lead and Manage the day to day planning and delivery of Digital Skills Bootcamps

• Creation and management of bootcamp scheme of work and all lesson plans to ensure they are all consistent and at OFSTED standards

• Providing regular updates to the Director of Skills & highlighting any risks to ensure the project is delivered on time & within budget

• Building on existing relationships and developing new relationships with technology employers to raise awareness of our digital skills programmes and ensure engagement.

• Working with referral partners to raise awareness of our programmes to ensure student enrolment.

• Creating a robust plan to engage with employers & identify opportunities for bootcamp candidate   

• Provide regular progress updates to the Director of Skills, highlighting risks and mitigation plans to ensure projects are delivered on time and within budget.

Key Skills/Qualifications:

The following key skills and qualifications are a guide and should not be seen as a list of requirements. Even if you are not sure about your existing skills but are excited about the role, we encourage you to apply. Please contact us if you would like to discuss your suitability for the role further. 

Important for success:

• Excellent organisation skills

• Strong interpersonal skills

• Experience of programme management

• Proven experience of client engagement

• Proven ability to work to targets

• Good communication and negotiation skills

• The ability to use your initiative and make decisions under pressure

Nice to have:

• Experience of developing a skills programme that meets market needs

• Experience of delivering a programme of activities for adults   

• Experience/Understanding of the technology sector

• Contacts with North East technology employers

• Contacts/ experience of working with referral partners & stake holders

• An entrepreneurial approach to working

• Knowledge of OFSTED frameworks and quality standards.

Working at Sunderland Software City

At Sunderland Software City we celebrate multiple approaches and opinions and believe diversity drives innovation. We are working hard to build a culture where difference is valued. We are a growing team and it’s important to us that we recruit the best people. We are committed to creating an inclusive workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.

We aim to maintain an entrepreneurial culture within our organisation. As a small team, staff have the opportunity to get involved with different projects in the organisation.

We are committed to your personal development (CPD). If there is a course you’ve spotted, an event you’d like to attend, or if you’d like to shadow a colleague and learn a different skill, we will seek to facilitate this where possible.

We also work flexibly. Alongside having our own office’s in the heart of Sunderland & Newcastle we encourage working from home and have various partnerships in place with local co-working spaces across the North East to facilitate flexible working.

All our perks:

•        Flexible working

•        Regular team socials

•        Pension contributions

•        Basic Bupa health insurance

•        Subscription to the ‘Calm’ mental health app

•        25 days annual leave plus Bank Holidays

•        Commitment to CPD including events/paid training opportunities 

•        Cycle to work scheme

We actively encourage applications from people of under-represented groups as we strive to increase diversity in our workplace. 

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expect all staff and volunteers to share this commitment. Successful applicants will be required to undertake pre-employment checks, including references and a relevant DBS check.

Please note:

• Completion of a Disclosure and Barring Service (DBS) check is essential for this role.

• Safeguarding Level 3 training will be provided as part of this role and must be completed.

The deadline for applications is Thursday 28th August 2025 at 5pm

Interviews will be held on 3rd September.

How to Apply

Please complete our application form outlining your experience that is relevant to this role.

Please note, we are currently unable to sponsor work visas or work with recruitment agencies for this role.